Policies

Delivery

H Mart Manhattan Delivery makes deliveries between 12 p.m. and 7 p.m. seven days a week. 

A minimum delivery price of $25.00 is required, in addition to a $5.00 delivery fee

For same-day delivery, orders must be ordered by 7:00 p.m. Otherwise, orders will be delivered the following day. 

 

We do not deliver in the Bronx, Brooklyn, and Queens. We only deliver to a few places in Manhattan. The areas and zip codes listed below are the ones where we deliver or refer to the zip code validator at the lower right corner of the website.

 

Upper West Side - 10023 and 10069

Upper East Side— 10021, 10065, and 10075

Midtown - 10001, 10010, 10011, 10016, 10017, 10018, 10019, 10020, 10022, and 10036 

Lower Manhattan - 10002, 10003, 10005, 10006, 10007, 10009, 100012, 10013, 10014, and 10282 

 

 

Notice: For any issues regarding your order, please contact delivery@hanamartcorp.com or call (646) 596-7755.

 

Please keep in mind that if you send an email to info@hanamartcorp.com, we won't be able to respond to you immediately.

 

Return & Exchange

 

We have a 7-day return policy for grocery items, which means you have 7 days to return the grocery items. And for perishable and frozen items, we only accept returns within 24 hours.

Electronics and houseware items can be refunded within 14 days of purchase. 

To be eligible for a return, all items must be in their original package, unused and unopened. Also, customers must bring the original receipt. 

Furthemore, customers must return the items to the store located at 39 Third Ave, New York, NY 10003.